Ombudsman & information on Workers Compensation
A Workers Compensation Ombudsman in the field office assist a unrepresented
claimants who has been notified of a benefit review conference or a benefit
contested case hearing. The ombudsman shall maintain an up to date calendar of
pending benefit review conferences and benefit contested case hearings.
A ombudsman shall meet privately with an unrepresented claimant prior to each
benefit review conference and benefit contested case hearing. meeting shall
include an overview of the dispute resolution process, a review of the
claimant's disputed issues and the laws.
If the claimant refuses to attend the required meeting prior to a benefit
review conference, the claimant shall acknowledge such refusal in writing. If
the claimant refuses to sign the acknowledgement of his or her refusal the
Workers Compensation Commission makes a notation of the claimant's refusal in
the claim file, and proceed with the hearing.
If the claimant refuses to attend the required meeting prior to a benefit
contested case hearing, the claimant shall acknowledge refusal in writing. If
the claimant refuses to sign the acknowledgement of his or her refusal, the
benefit contested case hearing officer shall provide the claimant a copy of the
labor code and record of the claimant's refusal to comply.
Understand a Worker Compensation Commission Ombudsman is not license to
practice law or give legal advise a Ombudsman simply helps you prepare for you
hearing and presents your facts.
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